Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) on all orders across most locations in Saudi Arabia.
Are your products authentic and brand new?
Absolutely. All our watches, perfumes, fashion jewelry, and gift items are 100% brand new and carefully inspected before shipping to ensure excellent quality.
Do you ship outside Saudi Arabia?
Currently, we only deliver within Saudi Arabia. We do not offer international shipping at this time.
Are your watches water resistant?
Water resistance varies by model. Please refer to the product description for the specific water resistance rating and usage recommendations before exposing your watch to water.
How long does delivery take?
Orders are typically delivered within 5–10 business days, depending on your location in Saudi Arabia. You'll receive tracking information once your order has been dispatched.
What is your return policy?
At LUXORINA, your satisfaction is our priority. If you're not completely satisfied with your purchase, you may request a return within 14 days of the delivery date. To start a return, simply contact our Customer Care team with your order number and the reason for your return.